PRIVACY POLICY OF WWW.SCALEFORCE.NET

This Application collects some Personal Data from its Users.

DATA CONTROLLER AND OWNER

Scaleforce Limited, 3rd Floor, 207 Regent Street, W1B 3HH, London, United Kingdom,
privacy@scaleforce.net

 

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: First Name, Last Name, Genre, Phone number, Address, Username, Email, Password, Company name, Tax ID, VAT Number, Fax number, Country, State, ZIP/Postal code, City, Cookie, Usage Data and Geographic position.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

MODE AND PLACE OF PROCESSING THE DATA
METHOD OF PROCESSING

The Data Controller processes the Data of Users in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data. Access to the Data may be available to Data Processors such as employees involved with the processing or to external parties providing services to the Data Controller, third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies. The updated list of these parties may be requested from the Data Controller at any time.

 

PLACE

The Data is processed at the Data Controller headquarters, unless stated otherwise in the rest of this document.

 

CONSERVATION TIME

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the Data Controller for their suspension or removal.

 

THE USE OF THE COLLECTED DATA

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Handling payments, Traffic optimization and distribution, Registration and authentication, Analytics, Contacting the User, Interaction with external social networks and platforms, Access to social networks’ accounts, Displaying content from external platforms, Location-based interactions and Managing email addresses and sending messages.

The Personal Data used for each purpose is outlined in the specific sections of this document.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

 

ACCESS TO SOCIAL NETWORK’S ACCOUNTS

These services allow this Application to access Data from your social networks’ accounts and perform actions with it.

These services are not activated automatically, but require explicit authorization by the User.

 

ACCESS TO THE TWITTER ACCOUNT (THIS APPLICATION)

This service allows this Application to connect with the User’s account on the Twitter social network, provided by Twitter Inc.

Personal Data collected: Various types of Data.

Place of processing: USA – Privacy Policy

 

ANALYTICS

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

 

ANALYTICS COLLECTED DIRECTLY (THIS APPLICATION)

This Application uses an internal analytics system that does not involve third parties.

Personal Data collected: Cookie and Usage Data.

 

GOOGLE ANALYTICS (GOOGLE)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

 

CONTACTING THE USER

 

CONTACT FORM (THIS APPLICATION)

By filling in the contact form with their Data, the Users authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form?s header.

Personal Data collected: Email, First Name and Last Name.

 

MAILING LIST OR NEWSLETTER (THIS APPLICATION)

By registering to the mailing list or to the newsletter, the User?s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after performing a purchase.

Personal Data collected: Country, Email, First Name and Last Name.

HANDLING PAYMENTS

Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

 

STRIPE (STRIPE, INC.)

Stripe is a payment service provided by Stripe.com, Inc.

Personal Data collected: Various types of Data.

Place of processing: USA – Privacy Policy

 

PAYPAL (PAYPAL)

Paypal is a payment service provided by Paypal Inc., which allows users to make online payments using their Paypal credentials.

Personal Data collected: Various types of Data.

Privacy Policy

REGISTRATION AND AUTHENTICATION

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services.

In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

 

DIRECT REGISTRATION (THIS APPLICATION)

The User registers by filling out the registration form and providing the Personal Data directly to this Application.

Personal Data collected: Address, City, Company name, Country, Email, Fax number, First Name, Genre, Last Name, Password, Phone number, State, Tax ID, Username, VAT Number and ZIP/Postal code.

LOCATION-BASED INTERACTIONS
GEOLOCATION (THIS APPLICATION)

This Application may collect, use, and share User location Data in order to provide location-based services.

Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Application.

Personal Data collected: Geographic position.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them.

If a service of this kind is installed, it may still collect web traffic data for the pages where the service is installed, even when users do not use it.

 

YOUTUBE VIDEO (GOOGLE)

Youtube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

INTERACTION WITH SOCIAL NETWORK AND PLATFORMS

These services allow interaction with social networks or other external platforms directly from the pages of this Application.

The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network.

If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

 

TWITTER TWEET BUTTON AND SOCIAL WIDGETS (TWITTER)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

 

GOOGLE+ +1 BUTTON AND SOCIAL WIDGETS (GOOGLE)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

 

FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (FACEBOOK)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

 

LINKEDIN BUTTON AND SOCIAL WIDGETS (LINKEDIN)

The Linkedin button and social widgets are services allowing interaction with the Linkedin social network provided by Linkedin Inc.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

MANAGING MAIL ADDRESS AND SENDING MESSAGES

These services make it possible to manage a database of email contacts to communicate with the User via email.

The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.

 

MAILCHIMP (MAILCHIMP)

Mailchimp is an email address management and message sending service provided by Mailchimp Inc.

Personal Data collected: Email.

Place of processing: USA – Privacy Policy

TRAFFIC OPTIMIZATION AND DISTRIBUTION

These services allow this Application to distribute their content using servers located across different countries and to optimize their performance.

Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.

Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.

 

CLOUDFLARE (CLOUDFLARE)

CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.

The way CloudFlare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User’s browser, while also allowing analytical data from this Application to be collected.

Personal Data collected: Various types of Data.

Place of processing: USA – Privacy Policy

FURTHER INFORMATION ABOUT PERSONAL DATA
LIVE AGENT

These services allow this Application to manage support and contact requests received via email or by other means, such as the contact form and live chat.

The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

Live Agent is a support and contact request management service provided by QualityUnit.com.

Personal Data collected: Various types of Data.

 

SELLING GOODS AND SERVICES ONLINE

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

 

UNIQUE DEVICE INDENTIFICATION

This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING
LEGAL ACTION

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

 

ADDITIONAL INFORMATION ABOUT USER’S PERSONAL DATA

In addition to the information in this privacy policy, this Application may provide the User with contextual information concerning particular services or the collection and processing of Personal Data.

 

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

 

INFORMATION NOT CONTAINED IN THIS POLICY

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time at its contact information.

 

THE RIGHTS OF USERS

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

 

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request the Data Controller to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

 

INFORMATION ABOUT THIS PRIVACY POLICY

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on the Iubenda’s servers.

DEFINITIONS AND LEGAL REFERENCES
PERSONAL DATA (OR DATA)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

 

USAGE DATA

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

 

USER

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

 

DATA SUBJECT

The legal or natural person to whom the Personal Data refers to.

 

DATA PROCESSOR

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

 

DATA CONTROLLER (OR APPLICATION OWNER, OR OWNER)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

 

THIS APPLICATION

The hardware or software tool by which the User Personal Data is collected.

 

COOKIE

Small piece of data stored in the User’s device.

Legal Information

 

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

 

This privacy policy is solely about this Application.